zi77's Privacy Policy

zi77 ("we", "us", or "the platform") operates a trusted online casino and betting platform for players in Bangladesh. Protecting your privacy is one of our highest priorities.

This privacy policy ("policy") describes what types of personal information zi77 collects, why it collects them, how it uses them, and how it keeps them secure. By registering an account or using any service on zi77's website zi77.lat, you are considered to have automatically accepted the terms of this policy.

This policy applies only to the zi77.lat domain and its associated services. Third-party websites or services are governed by their own privacy policies, for which zi77 is not responsible.

zi77 may collect the following types of information:

a) Identity Information

• Full name and date of birth (for age verification — our platform is for users aged 21 and above only)
• Email address and account-related contact information
• National ID card or passport number (where applicable for identity verification)

b) Financial Information

• bKash, Nagad, or Rocket account numbers (for transaction processing)
• Bank account details (where applicable for bank transfers)
• Deposit and withdrawal history

c) Usage Information

• IP address, browser type, and device information
• Logs of your activity on the site — which games you played, how long your sessions were, etc.
• Data collected from cookies and similar tracking technologies

d) Voluntarily Provided Information

• Information you share via live chat or email support
• Comments submitted through surveys or feedback forms

zi77 processes your personal information for the following legitimate purposes:

• Account Management: Ensuring registration, login verification, and account security.
• Financial Transactions: Processing deposits, withdrawals, and bonuses; completing payments seamlessly via bKash, Nagad, Rocket, or bank transfer.
• Age and Identity Verification: Ensuring services are provided only to users aged 21 and above and preventing fraudulent activity.
• Customer Support: Operating 24/7 Bengali live chat support to resolve your issues quickly.
• Security and Fraud Prevention: Detecting and preventing unauthorized access, money laundering, and fraudulent activity.
• Responsible Gaming: Identifying unusual betting patterns and providing necessary support.
• Service Improvement: Analyzing user experience to improve the quality of the platform.
• Legal Obligations: Complying with applicable laws and regulations and providing information at the request of relevant authorities.

The zi77 website uses cookies and similar technologies to function properly and to improve the user experience.

Types of Cookies

• Essential Cookies: Essential for maintaining login sessions and ensuring security. These cannot be disabled.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Help analyze site usage to improve the quality of our service.

You can control or delete cookies from your browser settings, though this may affect some functionality of the site.

zi77 never sells your personal information to third parties. However, information may be shared in the following limited circumstances:

• Service Providers: With trusted partner organizations for payment processing, identity verification, and technical support, who are bound by strict confidentiality agreements.
• Legal Obligations: Information may be provided in response to court orders, government directives, or requests from law enforcement agencies.
• Fraud Prevention: Limited information sharing with industry databases or organizations to detect and prevent fraudulent activity.
• Business Transfer: In the event of a change of ownership or merger of zi77, information may be transferred under the terms of this policy.

Outside of the above cases, your information is not shared with any third party without your explicit consent.

zi77 takes industry-standard technical and organizational measures to ensure the security of your information:

• SSL Encryption: All data exchanged between you and our servers is secured through SSL/TLS encryption.
• Data Encryption: Sensitive information such as financial data is stored in encrypted form.
• Access Control: Only authorized personnel can access your information where necessary.
• Security Monitoring: Systems are continuously monitored to detect unauthorized access or data breaches.
• Regular Audits: Regular reviews and tests are conducted to ensure the effectiveness of our security measures.

However, no method on the internet is one hundred percent secure. While we are committed to providing the highest level of protection, we cannot guarantee complete security. It is your responsibility to keep your account password confidential and to avoid logging in on unfamiliar devices.

zi77 retains your personal information only for as long as it is necessary to fulfill the purpose for which it was collected or as required to meet legal obligations.

• Active Accounts: All information is retained for the duration the account remains active.
• Closed Accounts: Even after an account is closed, financial transaction records and identity verification information may be retained for a specified period as required by law.
• Deletion Requests: After legal obligations have been fulfilled, steps are taken to delete personal information upon your request.

As a user of the zi77 platform, you have the following rights regarding your personal information:

• Right of Access: You have the right to request what information we hold about you.
• Right to Rectification: If there is any error in your information, you may request that it be corrected.
• Right to Erasure: You have the right to request deletion of your information in certain circumstances, though it may not be possible to delete all information due to legal obligations.
• Right to Restrict Processing: In certain cases, you may request that the processing of your information be restricted.
• Right to Object: You have the right to object to the use of your information for marketing purposes.
• Right to Withdraw Consent: You may withdraw your consent at any time, though this will not affect the lawfulness of processing carried out before the withdrawal.

To exercise these rights, contact us at [email protected].

zi77 is a platform operated for users aged 21 and above only. We do not intentionally collect personal information from any minor.

If we become aware that information from a minor has been collected, it will be deleted immediately and the associated account will be suspended. If a parent or guardian believes their child's information has been collected by mistake, please contact [email protected] immediately.

Some content or information on zi77.lat may relate to third-party service providers, such as payment gateways (bKash, Nagad, Rocket) or game providers (Pragmatic Play, Evolution Gaming, etc.). These third parties are governed by their own privacy policies.

We are not responsible for the data protection practices of third parties. We recommend reviewing the privacy policy of any third-party service before using it.

zi77 reserves the right to update or modify this privacy policy at any time. In the case of significant changes, you will be notified via email or through a notice on the platform.

Continued use of our platform after changes are made means you accept the revised policy. We therefore recommend visiting this page regularly to stay updated on the latest policy. Each version will include a "Last Updated" date.

This privacy policy and your relationship with zi77 are governed by applicable international and local laws. Any dispute relating to data protection will first be addressed through negotiation.

If you have any complaint or concern, please contact us first at [email protected]. We will make every effort to resolve your complaint within a reasonable time.